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Evaluation of Blackboard Use by Faculty Members at Umm Al-Qura University During the COVID-19 Pandemic


Deena Alghamdi


Vol. 23  No. 4  pp. 32-38


Blackboard provides a collaborative environment for teaching in terms of assessment and communication and can improve learning outcomes. To evaluate the Blackboard use of faculty members at Umm Al-Qura University, data were collected from two channels: statistical reports issued by the university and an online questionnaire. The questionnaire survey respondents were 187 faculty members from all colleges in the university. The findings show that most faculty members did not use Blackboard before the pandemic; therefore, the sudden conversion to the use of Blackboard required intensive training courses. In addition, accompanying Blackboard use with other applications such as WebEx is preferable, especially for administrative tasks such as departmental board meetings and seminars.


Blackboard, COVID-19, faculty member, Umm Al-Qura University