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Theories, Frameworks, and Models of Using Artificial Intelligence in Organizations


Dr. Sara Jeza Alotaibi


Vol. 22  No. 11  pp. 357-366


Artificial intelligence (AI) is the replication of human intelligence by computer systems and machines using tools like machine learning, deep learning, expert systems, and natural language processing. AI can be applied in administrative settings to automate repetitive processes, analyze and forecast data, foster social communication skills among staff, reduce costs, and boost overall operational effectiveness. In order to understand how AI is being used for administrative duties in various organizations, this paper gives a critical dialogue on the topic and proposed a framework for using artificial intelligence in organizations. Additionally, it offers a list of specifications, attributes, and requirements that organizations planning to use AI should consider.


AI; Machine Learning; Administrative Tasks.