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Adopting the Electronic Services in the Light of Coved 19 from Employees’ Perceptive in Karak University College


Sattam Allahawiah, Haroon Altarawneh, Kafa al nawaiseh


Vol. 22  No. 10  pp. 389-399


This study aims to investigate and analyze the impact of the COVID-19 pandemic on the adopt electronic services in education sector in Jordan, where the COVID-19 pandemic has left huge threats in terms of health and led to a significant decrease in economic output and a rise in unemployment. This study also aims to know the steps taken by the Jordanian governments and higher education ministry and universities to overcome this crisis and mitigate the economic and financial impacts that would enhance the resilience of the education sector. To achieve the goal of the study, both methods of deductive and inductive analysis were used, which helped us to systematically consider the economic and other consequences of the COVID-19 pandemic, such as statistical analyses and other tools that helped us in this study. The results of this study, showed that the COVID-19 pandemic led to a significant increase in adopt electronic services in education sector in Jordan, and decline in economic growth, a significant rise in unemployment, an increase in market instability, and a decrease in the financial position of companies. The recommendations concluded that Jordan should begin to change its policies according to the new data, and take Measures to advance the education sector by relay on electronic services and directing investment in education sector through saving policies and infrastructure equipment in parallel with the population boom in Jordan.


Covid-19, electronic services, online application, e-services.